Terms of Service
Last updated: December 15, 2024
Agreement to Terms
By accessing and using Fortbubble's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Description of Service
Fortbubble provides web development and cybersecurity services including but not limited to:
- Custom web application development
- Website design and development
- Cybersecurity assessments and audits
- Penetration testing services
- Security consulting and training
- Ongoing support and maintenance
Service Terms
Project Scope and Deliverables
All projects will be defined by a written statement of work (SOW) that outlines:
- Project scope and objectives
- Deliverables and milestones
- Timeline and deadlines
- Pricing and payment terms
- Client responsibilities and requirements
Client Responsibilities
Clients are responsible for:
- Providing accurate and complete information
- Timely feedback and approvals
- Access to necessary systems and resources
- Payment according to agreed terms
- Compliance with applicable laws and regulations
Intellectual Property Rights
Unless otherwise specified in the SOW:
- Client retains ownership of pre-existing intellectual property
- Fortbubble retains ownership of proprietary methodologies and tools
- Custom-developed code and deliverables become client property upon full payment
- Third-party components remain subject to their respective licenses
Payment Terms
Pricing and Invoicing
Service pricing will be specified in the SOW. Payment terms are typically:
- 50% deposit upon project initiation
- Remaining balance upon project completion
- Net 30 days for ongoing services
- Late payment fees may apply after 30 days
Refund Policy
Refunds are considered on a case-by-case basis and are subject to:
- Work completed and deliverables provided
- Client's compliance with terms and responsibilities
- Project cancellation circumstances
- Written agreement between both parties
Confidentiality and Non-Disclosure
Both parties agree to maintain confidentiality of:
- Proprietary business information
- Technical specifications and methodologies
- Client data and security information
- Any information marked as confidential
This obligation survives termination of the service agreement.
Security and Compliance
Security Standards
Fortbubble maintains industry-standard security practices including:
- Secure coding practices
- Regular security assessments
- Employee background checks
- Data encryption and protection
- Incident response procedures
Compliance
Services are provided in compliance with applicable laws and regulations, including but not limited to:
- Data protection and privacy laws
- Industry-specific regulations
- Professional standards and certifications
- Ethical hacking guidelines
Limitation of Liability
To the maximum extent permitted by law:
- Fortbubble's liability is limited to the amount paid for services
- We are not liable for indirect, incidental, or consequential damages
- Clients are responsible for their own security measures
- We provide services "as is" without warranties
Indemnification
Clients agree to indemnify and hold harmless Fortbubble from claims arising from:
- Client's misuse of services or deliverables
- Violation of third-party rights
- Non-compliance with applicable laws
- Client's negligence or misconduct
Termination
Termination by Client
Clients may terminate services with written notice, subject to:
- Payment for work completed
- Return of confidential information
- Transfer of project materials
- Termination fees as specified in SOW
Termination by Fortbubble
We may terminate services for:
- Non-payment of fees
- Breach of terms or confidentiality
- Unreasonable client demands
- Safety or security concerns
Dispute Resolution
Any disputes arising from these terms or services will be resolved through:
- Good faith negotiation between parties
- Mediation if negotiation fails
- Binding arbitration as final recourse
- Governing law: [Jurisdiction]
Force Majeure
Neither party shall be liable for delays or failures due to circumstances beyond reasonable control, including:
- Natural disasters
- Government actions
- Cybersecurity incidents
- Pandemic or health emergencies
Modifications to Terms
Fortbubble reserves the right to modify these terms at any time. Changes will be:
- Posted on our website
- Communicated to active clients
- Effective 30 days after posting
- Continued use constitutes acceptance
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These terms, together with any SOW, constitute the entire agreement between the parties and supersede all prior agreements and understandings.
Contact Information
For questions about these Terms of Service, please contact us:
Email: legal@fortbubble.com
Phone: +61 404 556 593
Address:
Fortbubble Security Solutions
123 Security Boulevard
Tech City, TC 12345
United States
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.